The Mobile Emergency Care Service (MECS) provides a response to calls from our service users. An alarm is installed in people's homes. The alarm connects through the  telephone line to our control centre. Alarm calls are made through a pull-cord system, an alarm unit with a trigger device or telecare equipment, such as door sensors or pressure mats. This means you can call for emergency help when you need it - for example, if you have fallen and can't get up. When you set off the alarm, it will ring in our control centre, which is open 24 hours a day.

The help you get will depend on what your emergency is. We may:

• Contact your GP or next of kin
• Send a warden to your home
• Talk with you to reassure you

For more information or to find out about getting a MECS  system, please visit: www.falkirk.gov.uk/services/social-care/care-at-home