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Community Alarm and Telecare Services (including the Mobile Emergency Care Service MECS)

In order to feel safer and more independent in your own home, you can sign up to a personal alarm service which provides immediate response if you need urgent assistance in your home, for instance if you feel very unwell or you hear an intruder. By signing up to a personal alarm service you will feel more confident and be reassured that help is available at the press of a button.

The service consists of a button to press which immediately connects you to a family member or a monitoring centre where someone will talk to you and provide the help that you need.

There are several companies that provide these services. You may wish to research several companies in order to find the service that best meets your needs.

Falkirk Council also provides a Mobile Emergency Care Service (MECS), if you sign up for the MECS service, an alarm will be set up in your home. The alarm connects to the control centre and alarm calls are made through an alarm unit with a trigger device or telecare equipment, such as door sensors or pressure mats. This means you can call for emergency help when you need it - for example, if you have fallen and can't get up. The help you get will depend on what your emergency is. This is a chargeable service. To request a self-referral form, telephone 01324 506520 or email falkirkmecs@falkirk.gov.uk. For more information visit falkirk.gov.uk/services/social-care/care-at-home/mecs.aspx.